Frequently Asked Questions

shipping information

Products are shipped via LBC, J&T Express, Lalamove, or GrabExpress.

For orders within Metro Manila, packages are usually shipped thru Lalamove or GrabExpress, while orders coming from different regions are usually delivered via LBC or J&T Express.

Expect your package to arrive within 5 to 7 business days.

Some of our products are shipped in from China & Singapore. In the event that your item is pre-ordered, please allow delivery to arrive within 2 to 3 weeks.

Yes. Our promise at 'merritmed.ph' is to make medical supplies easy! - that means eliminating extra fees.

payment information

You may confirm orders from the website thru:

a. Credit/Debit Card by PayMaya Checkout

b. Bank Deposit to our Banco de Oro (BDO) corporate account

c. GCash Money Transfer

d. PayMaya Money Transfer

Not only safe, but convenient as well.

We partnered with the country's leading payment processing providers to ensure that every transaction thru the website is 100% secure.

orders and returns

No, an account is not necessary to place an order.

However, we encourage subscribing to our mailing list for exclusive promotions and priority passes for exclusive items.

We are widely connected! Please feel free to contact us through our e-mail or any of our social media accounts. You may reach us through Messenger, Instagram, Viber, Telegram and Whatsapp.

Orders are automatically cancelled when no confirmation is provided by the customer. In the unseen event that your confirmed order becomes unavailable*, a representative will contact you for further assistance.

*Actual stocks may vary with the inventory listed on the website.

You will be notified when your order has been forwarded to our logistics partner.

A tracking number will be given to you so you're updated in real time.

BACK TO TOP